Our Services
Under Fire delivers tailored administration services for the trade based service industries, ensuring your company can efficiently manage compliance documentation, service scheduling and maintenance records, invoicing, and operations manuals. With our expertise, you can focus on keeping your clients safe while we handle the administrative workload.
Field Technician Support
Service Record Management: We assist your fire safety technicians in capturing, organizing, and submitting service records for inspections, maintenance, and repairs. Our team ensures that all compliance documentation, including safety checks and equipment certifications, is accurate and ready for client submission.
Work Scheduling: We provide efficient scheduling services for your field technicians, coordinating inspections, maintenance, and repairs. Our team ensures optimal time management, minimizing downtime and maximizing productivity in the field.
Client Communication: Acting as the administrative liaison, we handle timely communication with clients, providing updates on inspections, system maintenance, and safety reports, ensuring your clients are always informed and confident in their fire protection systems.
Plan Review & Item Quantification
Fire Protection System Plan Review: Our team reviews technical plans for fire detection and suppression systems, capturing all requirements to ensure accurate project documentation and execution.
Item Quantification for Quoting (Take Offs): We assist with quantifying materials, labor, and equipment needed for fire protection installations and repairs. Our team ensures precision in your quotes, minimizing cost discrepancies and improving client satisfaction.
Operation & Maintenance Manuals Preparation
Custom O&M Manual Creation: We compile detailed, industry-compliant Operations and Maintenance Manuals for fire protection systems, ensuring clients have comprehensive guides for the safe operation, testing, and maintenance of installed systems, including fire alarms, sprinklers, and extinguishers.
Tailored O&M Solutions: Our team works with your field technicians and suppliers to gather all necessary information, providing professionally formatted manuals customized to meet specific client and regulatory requirements.
Accounting Software Interface
Invoicing and Billing Support: We interface with your accounting software to ensure accurate invoicing for completed inspections, repairs, and installations. Our team guarantees that billing is handled promptly and efficiently to maintain a healthy revenue stream.
Payment Follow-Up and Reconciliation:We provide follow-up services on outstanding invoices, ensuring your company receives timely payments and that all transactions are tracked and reconciled for accuracy.
Accredited Practitioners (Fire Safety)
Essential Services Audit
Support
Data Entry for Accredited Practitioners (Fire Safety): We assist Accredited Practitioners with precise data entry for fire safety assessments, reports, and other documentation in accordance with your business protocols.
Annual Fire Safety Statements (AFSS): Our team drafts the preparation of Annual Fire Safety Statements coordinating with your team.
Associated Compliance Tasks: We handle additional compliance tasks, including preparation of documentation to streamline the administrative side of compliance for Accredited Practitioners.
General Administration Services
Data Entry: Our team handles accurate data entry for service records, compliance documents, and client information, minimizing errors and maintaining organized records.
General Administration Duties: We provide ongoing support for a variety of administrative tasks, allowing your team to focus on service delivery without the burden of day-to-day administrative demands.
Quoting Assistance: We assist with generating quotes based on your company’s cost structure, preparing drafts for your approval to streamline the quoting process and ensure a fast turn around to your clients.